Welcome to Annual Plants Popular Shop! These Terms and Conditions outline the rules and regulations for using our website (newplantshub.com) and purchasing our premium plants. By accessing our site and placing orders, you agree to these terms in full.

1. Our Shop & Customers

Annual Plants Popular Shop specializes in vibrant annual plants, tropical varieties, and seasonal flowers for gardening enthusiasts. Our target customers include:

  • Home gardeners seeking quality plants for their outdoor/indoor spaces
  • Plant collectors interested in unique varieties like Cajun Hibiscus
  • Landscapers looking for reliable seasonal plants (e.g., Belgian Mums for fall color)
  • Urban dwellers wanting container-friendly plants (e.g., Asparagus Ferns for planters)

2. User Responsibilities

As a valued customer, you agree to:

  • Provide accurate personal and payment information when placing orders
  • Review all order details before submission
  • Check local regulations regarding plant imports if shipping internationally
  • Properly care for plants upon receipt following our acclimation guidelines
  • Notify us immediately of any shipping/damage issues (within 15 days of delivery)
  • Not reproduce or redistribute any content from our website without permission

3. Products & Services

3.1 Plant Descriptions

We take care to accurately describe our plants (including size, variety, and care requirements), but natural variations may occur. Colors and growth patterns may differ slightly due to seasonal changes and individual plant characteristics.

3.2 Product Availability

All plants are subject to availability. Menu items like Alocasia or Angelonia Plants may sell out during peak seasons. We reserve the right to limit quantities and cancel orders if inventory errors occur.

3.3 Special Orders

Rare varieties (marked as “special order”) may require extended processing time. These items are non-returnable unless damaged in transit.

4. Ordering & Payment

4.1 Placing Orders

Orders are processed within 1-2 business days. You’ll receive confirmation emails at each stage:

  • Order confirmation
  • Shipping notification with tracking
  • Delivery confirmation

4.2 Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are secured with SSL encryption. We never store complete payment details on our servers.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market changes, though orders already placed will be honored at the quoted price.

5. Shipping Policy

5.1 Shipping Options

We ship worldwide except to certain Asian regions and remote areas:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 days after dispatch)
  • Free Shipping: Orders over $50 via EMS (15-25 days after dispatch)

5.2 Delivery

Delivery times are estimates, not guarantees. Factors like customs clearance may cause delays. Please ensure someone is available to receive live plants promptly.

5.3 International Orders

Customers are responsible for:

  • Any import duties, taxes, or fees
  • Complying with their country’s plant import regulations

6. Returns & Refunds

6.1 Eligibility

Returns are accepted within 15 days of delivery if:

  • The plant arrives dead or damaged (photos required)
  • The wrong item was shipped
  • The plant remains in its original condition (not repotted)

6.2 Non-Returnable Items

  • Seasonal annuals once planted (e.g., fall color flowers)
  • Plants removed from original containers
  • Items showing disease/pest infestation from customer care
  • Custom/special order plants (e.g., rare Cajun Hibiscus)

6.3 Return Process

  1. Contact [email protected] within 15 days with order details and photos
  2. Receive return instructions within 48 hours
  3. Ship using provided labels (US customers) or as directed
  4. Wait 3-5 business days for inspection after we receive the return

6.4 Refund Details

  • Refunds issued to original payment method
  • Credit cards: 5-10 business days
  • PayPal: Usually immediate
  • Original shipping fees non-refundable unless our error

6.5 Exchanges

We gladly exchange for plants of equal value (e.g., Alternanthera for Celosia). For higher-value exchanges, you’ll pay the difference.

7. Intellectual Property

All content on newplantshub.com, including plant photos, descriptions, and growing guides, is our exclusive property. You may not:

  • Republish material without permission
  • Sell or redistribute our content
  • Use our plant images for commercial purposes

8. Limitations of Liability

Annual Plants Popular Shop shall not be liable for:

  • Plants that fail to thrive due to improper care after delivery
  • Minor variations in plant appearance from website images
  • Shipping delays beyond our control
  • Consequential damages from plant purchases

Our maximum liability is limited to the purchase price of the affected items.

9. Governing Law

These Terms shall be governed by the laws of Alabama, USA. Any disputes shall be resolved in Montgomery County courts.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Us

For questions about these Terms:

Annual Plants Popular Shop
882 Plantation Way
Montgomery, AL 36117 USA
Email: [email protected]

Thank you for choosing Annual Plants Popular Shop! We’re committed to providing exceptional plants and service while maintaining clear, fair policies for our gardening community.